Coactor - FAQ, Project Management

Welcome Page of Our Website.

Reference About Our Main Costumers

Proaris Family Software Products.

Professional Services That Our Company Offers.

Documentation & FAQ About Our Software Products.

General Information About Our Company.

Emails, Phones and General Contact Information.

Content Overview.


	What is the difference between the Service Order and a Project? A Service Order is the request of service from an End User in the case of a problem, change or new requirement. A project is generated from a Service Order, and is divided into a number of activities and subactivities necessary to resolve this request. In other words a Service Order can be considered as the "action" coming from the user, and a project as the "reaction" from the IT, IS area. Where can I define the project plan? Only the Service Order Responsible (Project Leader) can define the activities and subactivities of a project, hence, only the Project Leader can define the start and finish dates for each of the subactivities. The path you must follow starting from the main panel is (click on each of the following buttons): If you want to plan all your projects at the same time: 1. Project Management. 2. Project Planning. 3. Service Order (Plan with the Service Orders as the main element) If you want to plan one project at a time: 1. Service Orders. 2. Edit Service Order. Where can I define the holidays that appear on the Project Planner? Proaris allows the customization of the holiday and workday schedule, permitting these not to be considered while planning subactivities in a project. The path you must follow starting from the main panel is (click on each of the following buttons): 1. Control Panel. 2. Administrator Tools. 3. Holiday Calendar. Where can I find general Indicators or detailed information of previous projects? Once a project has been concluded, it remains in the main Proaris database for a period of time predefined by the database administrator. After that the service order is transferred to a historic database which can only be consulted through the options in the History module. Also, a concentrated version of different Project statistics and indicators are stored in the Knowledge base, thus permitting the generation of customized text based searches or multiple condition queries. How can the progress of the personnel (Service Order responsible, Applicant, Project Manager, etc.) involved in different projects be visualized? The projects progress can be visualized with different levels of detail, with different base elements through the Project Progress Viewer. The path you must follow starting from the main panel is (click on each of the following buttons): 1. Project Management. 2. Project Progress. 3. Select the option for the base element required.

Built with:
	Microsoft Expression Web 3	Microsoft Silverlight 3
	Microsoft Expression Blend 3	ASP.Net & AJAX
	Microsoft Expression Design 3